Never worry about scaling BPO anymore!

Embrace Change

Automate across every system without compromising on speed or performance. From mobile devices to cloud applications, RPA works with everything—so you can make the most of your technology investments.

Grow Revenue

With RPA bots on your side, you’ll be able to serve customers better than ever before—and with less effort! Your customer service agents will have more time to focus on selling products or services that are actually relevant to your clients’ needs rather than just trying to keep up with all the different ticket priorities coming through their queue. This will lead directly to higher sales numbers!

Reduce Operating Costs

RPA bots can automate tasks that were previously done by humans, which means you’ll be able to efficiently optimise some of your most expensive resources: people. That means more money for operational expenses, less overhead for overhead costs, and more time for strategic growth initiatives.

Avoid Human Errors

Avoid manual human errors on highly sensitive, voluminous, time-intensive and complex data. Improve the quality of your decisions with better informed insights using RPA

Increase Bandwidth

Meet SLAs by automating processes so agents can focus on the customer experience. Stay a step ahead by getting bandwidth to pursue strategic initiatives and innovate on operations, products, and services.

Data Security

With multi-tenancy & pattern recognition integrated, connect all of your legacy, on-premise, cloud systems with Botix RPA to world-class data security solutions mandated by regulatory bodies.

Works for BPO companies of any size

Back-office Operations

Eliminate manual repetitive tasks in accounting, payroll management, ITSM, QA, and any other mission critical BPO operations using RPA.

Front-office Experience

Increase the speed and sales effectiveness by connecting sales, & marketing and, communications using RPA to deliver right message at the right time at scale.

CRM Automation

Trigger marketing/sales communication automatically based on the lifecycle stage of the customer. With smart lead scoring, prioritise the leads that are highly likely to convert and drive your efficient resources towards them to boost conversion rates

Plugin with AI / ML

Plug-in your market data, customer insights, and external data sources with AI & ML to get the best proactive insights that can shape and predict your business.

Know what RPA can do for your BPO Business!

Schedule a demo customized for your use case